The role of public relations on creating organizational effectiveness: Çankırı Özel Karatekin Hospital example
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2007
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Advisor: Yrd. Doç. Dr. Muharrem Çetin
Abstract (EN)
From past to current changement is a lifeness obligation that the organizations could not omit. In our age, the technological changes, sphericalizm, rivalry and conscious customers with mass communication means etc. elements increasing the importance of changement. The existence object of organizations is producing merchandize and service so when the necessity and expectation of circumference would change, the organization have to cgange and transform itself according to that. Otherwise, cause of there are so many alternatives which meet same necessity in the market, there would be no mean of existence of organization. Actually organizational change is a device which is used getting organizational effectiveness. In our age, it is impossible to care and continue organizational effectiveness without change; because firstly technology and then circumference and community are changing nonstop. Continuity of organizational effectiveness is a considerable factor of the organizations. Associations are dependent to social, environmental, political, technological and economical conditions and may not carry on their existence without that provisions. To supply the existence of organizational effectiveness, it is a obligatory to follow-up that conditions and to obtain relevant transformations. If a social, technological or environmental necessity have changed and that organization can not answer back that transformation; it would not need necessity of it' s existence too. The newness may cause to uneasiness; so changement may retort with resistance by employees. Preventing that resistance may obtain with employee' s participation to changement process and belief of their capacity of transformation and to accommodate the human factor to the focus point of the organization. Therefore before the organizational changement, it is important to persuade the employee to it' s obligatory and bring together organizational and personal objectives in a common denominator. Changement carries indefineteness in it?s structure; that make the staff uneasiness and the last be cause clear or hidden insistence. Because of this, while the process of changement, to prevent the resistence of staff and then provide participate of them would contribute to get maximum organizational effectiveness. In that point the importance of Public Relations can not be deny. Belong changement process Public Relations?s ?presentation? function is as important as the function of ?acknowledge?. On that process the top goal of Public Relations is changing reject, resistance, cause to rot and strike attitudes with acceptance, harmony and support. That can only provide with some kind of comminication methods. These take charge of; face to face Relations, assemblages, enquiries, printed materials, educational seminars, declaration boards, audio-visual vehicles, complaint-suggestion boxes and superior directors visits of the departments. The preference of that media end methods would alter to message, the greatness of target mass and budgets. The object of that thesis investigation is putforward to supplements of Public Relations activities to changement process which is a vehicle of providing organizational effectiveness.
Author
Özge Kıvrak
Institution
How to Cite
Özge Kıvrak (Master Thesis). The role of public relations on creating organizational effectiveness: Çankırı Özel Karatekin Hospital example, 2007, Gazi University.
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