The role of career satisfaction in the relationship between work overload and individual performance

The emergence of human resource management and firm performance literatures over the years have been among the most profound subject of research papers. This study considers Career satisfaction (CS) as second order construct and examines its mediating role between Work overload (WO) and Individual performance (IP). For this purpose, an online questionnaire was created and data was collected from 127 bank employees from main branch of IBA in Afghanistan. The data collected was analyzed with SmartPLS software program. The study results suggest that, CS is plays a very strong role in individual performance and has a strong impact on the performance of service firms. Furthermore, the study reports that, CS mediates the relationship between WO and IP and has a significant impact on the performance of the service firm. This study provides empirical evidence of the role of CS enhancing individual performance and firm's performance. Keywords: Career Satisfaction, Career Growth, Employee's Performance, Work Overload, Islamic Bank of Afghanistan.