Corporate social responsibilty and organizational citizenship behavior in internationalization: Şırnak case

Business were producing in line with the needs of the society and only took into account economic responsibilities while producing. However, over time, it has been accepted that businesses have responsibilities to the state and society in addition to economic responsibility. These responsibilities are classified economic responsibility, legal responsibility, ethical responsibility and voluntary responsibility under the concept of Corporate Social Responsibility. Since business operating in the international arena be in the lime light, it can be thought that they care more about CSR practices than national business. However, national business also need to care about CSR practices as they are more intertwined with the society. Another important issue for businesses to survive is organizational citizenship behaviors of employees. In order for national and international businesses to be successful both economically and socially, it depends on the extra role behavior of the employees. In this study, it is aimed to determine whether the CSR practices of the managers and the OCB of the employees are effective in the internationalization of the business. In this context, a survey was conducted with national and international business managers and employees operating in Şırnak province. In the analysis, no significant difference was found between the CSR practices of national and international business managers. In addition, there was no difference between the employees in terms of OCB. Keywords: Corporate Social Responsibility, Organizational Citizenship Behavior, Internationalization