A research on the effect of academicians' job satisfaction on organizational citizenship behaviour and the mediating role of self-efficacy

In this thesis study, it is tested that the level of job satisfaction of academicians working at a foundation university in Istanbul is related to their level of affecting organizational citizenship behavior and the mediating role of self-efficacy perception in this relationship. This thesis study consists of 5 main chapters. The first chapter is the introduction of the study. The second chapter is a detailed explanation of Job Satisfaction. The third chapter is a detailed explanation of Organizational Citizenship Behavior. The fourth chapter explains the concept of Self - Efficacy. The fifth chapter is the research and their analysis part. The scales used in this research are Minnesota Job Satisfaction Scale, Organizational Citizenship Behavior Scale and Self-Efficacy Scale. The number of questionnaires analyzed as valid in this research is 131. IBM SPSS 24 program was used in the analysis of collected data using survey method. In this research, self- efficacy was found to be a full mediating role in the effect of academicians' job satisfaction on organizational citizenship behavior. In addition, hypotheses have been tested that academicians' job satisfaction, organizational citizenship behavior and self- efficacy differ from some demographic variables. The validity and reliability analyzes of scales, explanatory factor analysis and relationship analysis between variables were realized. In order to test the research hypotheses; simple and multiple regression analysis, t test, ANOVA and similar tests have been used.