The effects of perceived leadership behaviour on conflict and work results: An empirical study on nurses

Today the increase in the importance given to human health brought out the necessity of raising the standard of treatment and nursing services and preventive health services. However, the work environment of medical staff, the deficiencies and whether they are pleased with their works were not emphasized. The aim of this study done within this scope is to examine how the leadership behaviour (encouragement of emotional support and creativity) of the nurses effects conflicts and to examine the relationship between the leadership behaviour detected after conflicts (encouragement of emotional support and creativity) and work results (intention to quit, job satisfaction and stress).The data is obtained from a 24 questions long questionnaire conducted among health staff.100 health staff members have participated in this questionnaire. As a result of the analyses, a positive relationship between encouragement of creativity and conflict; a positive relationship between conflict and job satisfaction and stress; and a negative relationship between conflict and intention to quit have been found. In addition, as to the effects on work results, leadership behaviour is found to be in a positive relationship with job satisfaction and stress, and in a negative relationship with the intention to quitFinally, the results of the study have been discussed and some suggestions about the results have been offered.Keywords: Leadership behaviour, conflict, work results