The relationship between the depression levels burnout and job satisfaction in employees

The main purpose of this research is to examine the depression levels of employees in the retail industry and to reveal the relationship between burnout and job satisfaction and depression. In this context, the research was conducted with a total of 400 participants between the ages of 18 and 65 working in the retail sector in shopping malls in Istanbul. Participants were reached using the snowball sampling method. Research data were collected face-to-face through a survey using the demographic information form, Beck depression inventory, Maslach burnout scale and Minnesota satisfaction scale. SPSS-22 statistical program was used to analyze the data. According to the results, a significant difference was found between depression and the variables of working style, daily working hours, working hours at the current workplace, income, workplace satisfaction and alcohol. A significant difference was found between burnout and gender, age, working style, length of time in the profession, workplace satisfaction, working hours at the current workplace, income and smoking. A significant difference was found between job satisfaction and working style, length of time working in the profession, length of time working in the current workplace, income and workplace satisfaction. According to the correlation analysis, a positive significant relationship was found between the depression levels of the employees and the burnout sub-dimensions of emotional exhaustion, depersonalization and personal accomplishment, and a negative significant relationship was found between job satisfaction. In addition, according to the regression analysis, it was concluded that employees' burnout and job satisfaction levels had a significant effect on depression.