Impact of reengineering and innovation management on business performance

In this study, we aim to investigate in which areas the service performance of the employees of the service company living in Istanbul will affect the business performance as a result of the literature studies on engineering and innovation management. For the questionnaire consisting of 46 questions, 325 people participated in the study and were evaluated. SPSS program was used for the survey data and the answers were analyzed and evaluated using reliability analysis, factor analysis, correlation analysis and regression analysis methods. With the analysis study, the effect of change engineering and innovation management on the performance of the enterprise was tried to be determined. As a result, it has been found out that change engineering has no effect on operational performance due to the fact that it is not widespread in our country yet, it is an adopted method due to problems in application and application errors. In addition, taking into account the market markets that cannot remain indifferent to global developments, the necessity of innovation management has been challenged. In order to keep up with the rapidly changing world order, it is seen that the enterprises have already adopted innovation management. Therefore, it has been concluded that innovation management has a significant effect on business performance. The positive effect is not surprising, but seems to be valid for a long time.