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Total quality management and applicability at education institutions

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2009
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Abstract (EN)

Beginning from the second half twentieth century social, cultural, economic and political areas have witnessed rapid changes and developments. The developments in science and technology with the changing needs and expectations of people producing goods and services institutions "quality" criteria, to revise, change to adapt to the healthy are forced. In this context, understanding the new management, new organizational structures shaped in the context of the paradigm has emerged.In this context,Deming,Juran,Crospy,Feigenbaum and Ishikawa pioneered total quality management approach was first taken up by business in the industry then it has also place in the service sector. Total quality management, with priority given to quality as defined by the customer to increase productivity, employees to be notified, to be authorized and teamwork of the whole process of continuous improvement is a management system targeted.The changes and developments in the world since the 1980s in Turkey in line with the "restructuring" is mentioned frequently in need.In recent years, Turkey has become a focus of interest in total quality management approach of our educational institutions to begin the transition work is satisfactory. Total quality management approach, in its essence, learning and a learning culture that host is an approach that tries to create. In this context, the Ministry of Education central, provincial and foreign organization connected with the activities carried out in schools and institutions of the "total quality management" approach has taken the decision to be made.Total quality management for the transition to first of all managers in this direction of change and to believe in the necessary training and continuing efforts are required to initialize. Educational administrators, school administrators and teachers on the subject of total quality management in supporting from being taught the importance of the education faculty is emerging more clearly. Education faculties, schools and the current cooperation and schools about the information they have through education administrators, school administrators and teachers' total quality management, strengthening of faith, change the right of desire to change themselves in the process to guide role in the field are supposed to receive.

Author

Yener Güvercin

How to Cite

Yener Güvercin (Master Thesis). Total quality management and applicability at education institutions, 2009, Yeditepe University.

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