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The examination of attitudes of the employees in finance sector to the in service training applications (The instance of province Istanbul)

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2015
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Abstract (EN)

The term of education keeps its importance from past to the present either its informal or formal structure. After their birth, people are exposed to education during their lives whether it is a terminal behavior or not. The skills and behaviors consist of the education shape the lives of people.This research concerns with the education process of the people who have completed their education process and started to work. In this extent of education called in service training, the applications in finance sector are dealt with. The sector of finance is introduced with its sub-sectors and the application part of the research is performed at the deposit banks in the province of Istanbul.By synthesizing the terms of attitude as a subject of the sector of finance, in service training and the science of psychology; "The examination of attitudes of the employees in finance sector to the in service training applications" has been found out.Having a corporate structure and being most spread kind of banks in Turkey, deposit banks have many functions in current conditions. There are both public and private deposit banks. They attach importance to in service training applications and it shows variety by their corporate structures. In service training applications in deposit banks are presented to the employees under the titles of on-the-job education, off-the-job education, and technology aided education. In general, corporate businesses allocate time and financial resources for educational activities to develop the tacit knowledge, skill and capabilities of their employees. Thus, it is aimed that these education applications must be reflected to the work efficiently. In this point, the question is: "What is the degree of employee attitude to the given education?". Undoubtedly, the answer of this question is the indicator of reflection ability and efficiency of these education applications to the work. In this research, it is aimed to determine what the degree of attitude of selected employees to the in service training is.As a result of literature review conducted, no attitude scale that meets the exact purpose of this research has been found. Therefore, a need to develop an attitude scale that measures the employee attitude to education applications in the finance sector has emerged. In this respect, 83 articles that is thought to examine concerning attitude have been created and presented to an expert opinion. After gathering the expert opinions, necessary extent validity analysis has been done and 33 articles have been removed. The rest 50 articles are combined and, as a form, it is applied to 276 deposit bank employee. As a result of factor analysis and basic components acquired through data gathered, an attitude scale that is relevant to five point Likert scale and that has 43 articles with 3 factors is obtained and explained %46,379 of total variance. In reliability analysis, for overall scale Cronbach αT= ,90 is used and for lower dimensions Cronbach αmin=,76 Cronbach αmax=,94 is applied. As a result of total article and remaining article analysis, it is observed that article correlations are meaningful and distinctive.Application of scale after validity and reliability study is implemented between July 2014 and December 2014 with an attendance of 303 employees working in different deposit banks located in Istanbul. Research has been prepared as two forms. (1- Personal Information Form, 2- Financial In Service Training Attitude Scale) Points gathered from sample group has been compared with demographic variables. As a result of findings obtained from the research, the attitude of employees that work in deposit banks towards in service training applications is determined as positive. According to the findings obtained from the research, it is determined that attitudes of employees in finance sector to the in service trainings show no meaningful difference by means of variances such as sex, professional seniority, present corporate organization structure, working area, and title. By means of age variety, there is no meaningful difference in the attitudes of employees but it is determined that the scores gained from only the sub-dimensions of educational status of being isolated show important difference in age variety.It is also determined that the attitudes of employees to the in-service trainings show no difference by means of marital status but in terms of expectations from the education and sub-dimensions of educational status of being isolated, there are differences; there is no difference by means of educational grade variance but there are differences in terms of sub-dimensions of educational status of being isolated; there is no difference by means of the ownership of the corporation but there are differences in terms of sub-dimensions of educational status of being isolated.Again, as the result of research findings, there is a big deal of difference in the attitudes of employees working in the finance sector to the in service training applications by means of the type of most attended education variance. Key Words: In-Service Training, Finance Sector, Deposit Banks, Attitude, Scale of Attitudes, Attitude Scale.

Author

Burhan Arslan

How to Cite

Burhan Arslan (Master Thesis). The examination of attitudes of the employees in finance sector to the in service training applications (The instance of province Istanbul), 2015, Yeditepe University.

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