The effects of community oriented corporate social responsibility projects to employee satisfaction and commitment

The concept of social responsibility has a mobile structure. Social responsibility also changes with the awareness of the society and the changing and developing ideas. Today, as a result of these changes, it is observed that social responsibility is reflected in the enterprises. Businesses have responsibilities to their employees, stakeholders, society, customers and the environment. Businesses that fulfill these responsibilities also gain the loyalty of their employees and customers. In this thesis, the approaches of business and corporate social responsibility, employee loyalty, customer satisfaction, employee performance and social responsibility are examined.