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Mobbing at work

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2014
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Abstract (EN)

Mobbing is a systematic behaviour of one or more employees in a farm which aims to exclude another employee by humiliating him in a hostile and unethical manner. Especially, besides what happens in working environment and working life of employees, mobbing, psychological violence in other words, also affecting their private lives is a highly important organizational problem. Experts claim that mobbing behaviours in workplace creates negative effects both on nurses and patient care quality. The aim of this study is to determine; the mobbing perception of the nurses working in public hospitals according to demographical variables whether it changes. According to this study; mobbing concept is emphasized, factors causing mobbing are depicted and procedures to cope with mobbing are referred. To collect data a form of questionnaire, including questions and mobbing behaviours scale has been used. The survey has three parts. The first part contains personnel information. In the second part there are 35 questions which are meant to define mobbing behaviors individually. For the third part, there are 8 questions related to some factors which can increase mobbing bacuse of the management and working conditions. At the end of the survey the obtained data is entered to the SPSS which is the Scientific Statistical Data Analysis program of the Social Sciences this data is evaluated and the generated tables has been commented.

Author

Ebru Demir

How to Cite

Ebru Demir (Master Thesis). Mobbing at work, 2014, İstanbul Beykent University.

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