Mobbing: The case of Turkish aviation sector

The aim of this study is to determine the spread of mobbing, the type of mobbing, the duration of mobbing; and to determine whether the demographics of the workers are relavant in mobbing; in the aviation institutions in private and government in Turkey.The thesis is composed of three parts. In the first part, there are concepts about mobbing and concepts related to mobbing. The second part stresses the process of mobbing. In the final section, the phenomenon of mobbing in Turkish aviation sector is covered.In the study, a survey is used as a data collection instrument. The survey is based on the Leymann?s LIPT (The Leymann Inventory of Psychological Terrorization) scale. 194 persons working in Turkish aviation sector have participated in the survey. The data was analyzed using the SPSS 18 program; namely, the frequency distribution was tested using Mann-Whitney U and Kruskal-Wallis analyses. The results of the study are such that: There is no significant difference in being subject to mobbing according to differences in sex, age, marital status, the job sector, and the job duration. However, it was determined that there is a significant difference, according to education level and the position in the workplace. It was determined that the participants faced mostly ?Impact on self-expression and the way communication happens? and minimally ?Direct attacks on a person?s health?. The study also revealed that the direction of mobbing is from top to bottom. When the reaction against mobbing is analyzed, it was found that the mostly shown reaction to mobbing is ?ignoring? while the least shown reaction to mobbing is ?asking for the help of friends?. Furthermore, it was determined that the duration of being subject to mobbing is mostly three years or more.