The effect of the perception of organizational support on the business performance of the logistics sector employees in Mersin: The intermediary role of the organizational ethics climate

Increasing business performance is an important competitive element in today's global competitive environment. Many variables can be effective to increase job performance. Many variables are mentioned in the literature. Two of these are organizational support and organizational ethics variables. In this study, the effect of these two variables on job performance was examined. The logistics sector is a sector that makes commercial relations and activities real and facilitates the exchange of goods and services in the global business environment. This sector provides services on a twenty-four hour basis, seven days a week. The aim of this thesis is to determine the effect of organizational support perceptions of employees in the logistics sector in Mersin on their job performance and to determine the mediating role of organizational ethical climate. Within the scope of the thesis, people working in different branches in the logistics sector in Mersin constitute the universe of the research. It is estimated that the number of people working in this sector in Mersin is around twenty thousand. The sample of the research consists of n = 386 employees who voluntarily participated in the research. In order to collect data, electronic questionnaire method was used and sampling method was used for convenience. As a result of the data obtained from the applied questionnaires, t-test, ANOVA, regression and correlation analyzes were performed in order to determine the relationships between the variables. Structural equation modeling was used to determine the mediating effect with confirmatory factor analysis for the variables. According to the results of the analysis, it has been determined that the organizational support perceptions of the employees in the logistics sector in Mersin have a positive effect on their job performance and the organizational ethical climate has a partial mediation role in this. Keywords: Organizational Support, Job Performance. Organizational Ethical Climate, Mediation Effect