The Culture of organization in hotels -A sample research in Falez Hotel-

Ill ABSTRACT In order for enterprises to have the strength to compete and to come out of the struggle as the winner in service sector that's experiencing rapid changes currently due to the information century we are in, a power like organizational culture which is a vital agent not only in forming their purposes, strategies and policies but also in determining their success and which consequently provides them with superiority in competing is desperately needed. Organizational culture which may be described as the values, norms, beliefs, customs and symbols system that forms the behaviors of the organization members, will enlighten the enterprises to reach their goals especially now when the enterprises are heading for concept of Total Quality. As a result, with the fast developing technology, organizational culture also becomes a growing value in parallelism with the concepts progressing in hotel enterprises that are of paramount importance in service sector. In this study - made along the perception mentioned - hotels and organizational culture concept are focused on first, and then the concept of the theoretical information given in order to determine the level of organizational culture available at Hotel Falez.