The effect of leadership characteristics of managers on wrapping and motivation of employee: Rrabzon vodafone shops case

The survival of the companies in today's competitive environment has further strengthened. The companies have realized that the most important source for them is the human factors and increased their efforts in this direction. The companies have to be operated efficiently and effectively in order to maintain their presence. For this, well wrapped, high motivated employees are needed. Lots of factors have impact on motivation and wrapping of the employees. Leadership characteristics that the managers have are among the most important factors. In this study the effect of leadership characteristics of the managers on wrapping and motivation of the employees is investigated. For this purpose, the study was conducted on employees working in Vodafone shops in Trabzon province. Questionnaire method was used for data collection. A total of 100 employees (48 women, 52 men) have included into the study. Data obtained from the study was analyzed with SPSS program. As a result of the statistical analyses it has seen that there is significant and positive directed relationship between leadership characteristics and wrapping and motivation.