Cyberloafing behavior in the workplaces and management practices

Within the widespread use of information technologies in the workplaces, cyberloafing has become one of the greatest problems of the organizations and negative aspects of this behavior have led business managers to develop control mechanisms. However, in recent years, there has been a controversial perspective regarding the effectiveness of these control mechanisms such as computer monitoring and organizational policies. Therefore, within this research, it is aimed to broadening our understanding of cyberloafing behavior in the workplaces and how management practices affect cyberloafing intention of employees. The data were collected through a web-based survey from 380 employees of bank branches in Ankara province and collected data were analyzed with IBM SPSS 22 program. The findings support the general deterrence theory and reveal that intentions for cyberloafing behavior may be reduced by enforcing the organizational sanctions and computer monitoring systems. The findings are expected to contribute to the development of human resources practices and management strategies to be more effective in dealing with cyberloafing behavior.