Case management application with tele nursing for hemato-oncology patients: A qualitative research

The aim of this study is qualitative evaluation of the Observation about a patient and their relatives' interview to have case management with Tele-nursing given Hemato- Oncological protection. For this purpose, a patient who was treated in the hematology department of a Private hospital in Kocaeli, and who met the measurement criteria and agreed to participate this study, the patient's relative, and Case Manager Nurse were interviewed. In the interviews, the positive and negative aspects of the tele-nursing service and the detailed evaluations of the tele-nursing service in terms of the patient, the patient's relatives and the Case Manager Nurse who provided the service were studied. Qualitative research was carried out as the application method and MAXQDA 2022 Qualitative Data Analysis Program was used in the analysis of the data. Observations discovered in this study indicates that the patient and his relatives are satisfied with Tele-nursing service, trusted in 7/24 Tele-nursing activities, unnecessary visits to the hospital are removed, the medication and symptom management of the patience is continued at home as well, case manager nurses are trained about Tele- nursing education before this service and this Tele-nursing activities are improved with the patient and his relatives via video chat activities. Keywords: Hemato-Oncologıcal; Tele-nursing; Qualitative Research; Caregiver; Nurse; Patient