Research on determining the levels of mobbing and burnout syndrome, nurses working in private hospitals in Istanbul
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Abstract (EN)
Mobbing and burnout in human resources management are the ones of important work psychology issues. It is important to research the levels of mobbing and burnout of human reseources especially nurses in health sector. The purposes of this study are to examine mobbing and burnout levels (emotional exhaustion, depersonalization, personal accomplishment) at private hospitals in İstanbul; to investigate whether mobbing and burnout levels are significantly vary according to gender, marital status, medical branch and age. This study was conducted on nurses at private hospitals in İstanbul. Conducting the research instruments on all of residents (the universe of this study consisted of 320 nurses) is aimed. 52.94 % of residents responded all of the questions in these instruments. In data analyzed by one-way ANOVA analysis of variance was used. Thesis consists of three parts. The first section describes mobbing definition and applications. The second section describes the burnout syndrome and content. In the third section of mobbing at work and burnout syndrome is an application for the determination of levels. To this end, operating in the private hospitals in Istanbul, 320 nurses completed the questionnaire. 320 questionnaires were screened 22 of them due to incomplete and incorrect information. As a result of analysis of mobbing and burnout levels were found to be very high.
Author
Hilal Öztürk
Institution
İstanbul Aydın University
İnsan Kaynakları Yönetimi Bilim Dalı
How to Cite
Hilal Öztürk (Master Thesis). Research on determining the levels of mobbing and burnout syndrome, nurses working in private hospitals in Istanbul, 2012, İstanbul Aydın University.
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