Utilization of primary health care services in qayyarah city nourthen iraq

Aim: The aim of this study is to find out the current patterns of health care utilization among residents of the Qayyarah city in Northern Iraq. Providing quality health services also ensures the protection and development of human resources, which is the most basic structure for the development of a country. The findings of the study may help shape healthcare policies and practices in Qayyarah to ensure that all residents have equal access to high-quality essential healthcare services. In this way, it will be helped to provide better health services to human resources. Methods: The Study Design is a descriptive study. This study, which was conducted to know the beneficiaries of primary health care services of different ages, from 18 years and over, who went to primary health care centers in the city of Qayyarah, Northern Iraq, From (01/02/2022) to (01/08/2022). The sample the study consist of beneficiaries aged between 18-65 years and over who went to primary health care centers in the city of Qayyarah, Northern Iraq. Sample size was calculated by G*power program and decided that it should be consist of 400 people. The questionnaire which used to collect the data was developed by researcher. Results: Frequency distribution, t test and f test were used in the analysis of the data (p < .05). The study results reveal that 80% of participants had used primary healthcare services at least once in the past year, with acute illnesses being the most common reason for seeking care. Factors such as age, income level, education level, and perceived quality of healthcare services were found to influence healthcare utilization. Participants who used healthcare services had better health outcomes than those who did not use these services. Both positive and negative experiences with primary healthcare services were reported by participants. Conclusions: The several recommendations can be made to improve primary healthcare utilization and health outcomes in Qayyarah, Nouthern Iraq. First, efforts should be made to address the barriers to healthcare access identified in this study, such as transportation, cost, and lack of available healthcare facilities. Second, interventions should be developed to improve the perceived quality of healthcare services, particularly in terms of facilities and equipment. Third, healthcare providers should be trained to provide culturally sensitive care to patients, particularly those from marginalized communities. Finally, public health campaigns should be launched to increase awareness about the importance of preventive care and chronic disease management. The study suggests that policies aimed at improving education and increasing government support for healthcare services could lead to further improvements in the quality of healthcare services and health education, and increase the likelihood of individuals benefiting from these services.