Examination of the relationship between psychological resilience, job satisfaction and professional burnout of the expert working in the directorate of legal supports and victim service

The impact of the psychological resilience of the experts working in the Directorate of Legal Support and Victim Services at the Ministry of Justice, who encounter the life stories of victims, children driven to crime and individuals who have decided to divorce in their daily lives, is important. In this research, the psychological resilience of the experts working in Legal Support and Victim Services reveals the relationship between their job satisfaction and professional burnout. Relational survey technique, which is a quantitative research method, was used in the research. The study group of the research consists of 217 people working in the Directorate of Legal Support and Victim Services between the years 2021-2022. "Adult Resilience Scale (ARS)", "Job Satisfaction Scale (JSS)" and "Occupational Burnout Scale (OBS)" were used in the study. Demographic information scale was used to measure the demographic information of the experts. The data of the research were made by using correlation analysis with SPSS 25 version. As a result of the analyzes, it was found that the psychological resilience levels of the experts working in the Legal Support and Victim Services Directorate were at a high level, their job satisfaction levels were average and their professional burnout levels were at an average level. No significant relationship was found between their psychological resilience according to the year they worked, job satisfaction has decisive effects on management, non-salary and work procedure sub-dimensions, individuals start to be more satisfied with the activities related to management and work procedure as their working years increase, and non-salary benefits are higher in the first years. It was found that the experts who worked for 5-9 years felt the sense of professional burnout more than the experts who worked for 0-4 years, 10 years and more. It has been determined that the psychological resilience of the experts who did not work in another place before working in the Legal Support and Victim Services Directorate had significant differences compared to the experts who worked elsewhere. It was found that job satisfaction and burnout levels did not differ significantly according to their studies elsewhere. As a result of the analysis made according to the titles of the experts, it was determined that the titles of the individuals had a decisive effect on the levels of psychological resilience and that pedagogues showed higher psychological resilience characteristics than psychologists and social workers. It was determined that the titles of the experts did not show a significant difference between their job satisfaction and professional burnout. According to the research, a moderate and negative relationship was found between the psychological resilience of the experts and their professional burnout levels, and a moderate and positive relationship between their job satisfaction and professional burnout. It is thought that the findings obtained in the research will contribute to the field