Factors related to business performance during the COVID-19 pandemic period: The example of Mersin Provincial Health Directorate

COVID-19, which started in Wuhan, China, in December 2019 and has an impact on the whole world, is a respiratory disease with a high rate of lesions. It was declared a COVID-19 pandemic by the World Health Organization on March 11, 2020. With the emergence of the increase of the pandemic, health forces have power features. The aim of our study is to improve work performance in the COVID-19 pandemic, where workload is in work-family life conflict. The research population consists of healthcare professionals working in Mersin Provincial Health Directorate. 375 healthcare personnel participated in the research. "Job Performance Scale", "Work-Family Life Conflict Scale", "Work Workload Scale" were used as data collection tools and "Personal and Work Information Form" was used for personal and job information training. Statistically, Mann Whitney U Test, Kruskall Wallis H Test and appearance analysis were performed. According to correlation analysis; The relationship between family-work conflict and work-family life conflict scale is significant, the relationship between family conflict and workload scale is significant, the relationship between work-family conflict and work performance scale is insignificant, the relationship between family-work conflict and work-family life conflict scale is significant. , the relationship between family-work conflict and workload scale is significant, the relationship between work conflict and work performance scale is significant, the relationship between work-family life conflict scale and workload scale is significant, the relationship between work-family life conflict scale and work performance scale is significant, The relationship between the workload scale and the job performance scale was found to be insignificant. According to another correlation analysis; The relationship between age and work-family conflict is insignificant, the relationship between age and family-work conflict is insignificant, the relationship between age and work-family life conflict scale is insignificant, the relationship between age and workload scale is insignificant, the relationship between age and work performance scale is insignificant. The increase in workload that affected work performance due to the COVID-19 pandemic also affected work-family life balance. It is predicted that reducing the workload of healthcare personnel will contribute to an increase in work performance and also to an improvement in work-family life balance.