The relationship between organizational justice perceptions and organizational commitments of tourism sector employees: A research in hotel businesses

The purpose of this thesis study is to examine whether organizational justice perceptions of employees working in the tourism sector have an impact on their organizational commitment and to determine the relationship between them. In this context, whether the perceptions of justice, organizational commitment of the hotel employees are affected by demographic variables such as gender, age, working time and title, and the reasons for being affected are discussed within the scope of this research. The study consists of three parts in general. In the first part, the basic concepts of organizational justice, the concept of justice, sub-dimensions, relationship with different concepts, stages, theoretical literature showing the reasons and results are given. In the second part of the study, the theoretical basic concepts related to organizational commitment, classification of commitment types and factors affecting commitment are emphasized. In the third and last chapter, the primary source data obtained from the field study and analyzed and interpreted in the light of related scales. The universe of this research is the employees in 3,4 and 5 star 19 hotel businesses in Van, TRB2 region. In the study, 221 people were surveyed. The questionnaires were applied either face to face or in two styles with google form extensions. The questionnaire forms, which consist of three separate sections, include demographic characteristics, the dimensions of justice perception and the level of commitment. SPSS 23 program was used to analyze the data. As a result, it has been determined that the hotel employees have high perception of justice and there is a significant and positive relationship between the perception of justice and their loyalty levels.