Tourism Faculty
60 theses under this subject heading
Glamping Tourism, Potentials and Prospects: A View from German Tourism Organizations/Institutions
The outdoor hospitality sector, which incorporates campsites, convoy parks, entertainment vehicle parks, and glamping (glamorous camping); have attracted tourists’ attention worldwide. These forms of holidays are means to escape the overcrowded urban areas, socialization, and opportunity to have a new experience, as well as experience nature and environment first hand. However, glamping as a niche tourism has combined the camping in the nature with a touch of luxury for a niche market. The main aim of this study is to explore the factors that resulted in the growth of this form of tourism. In addition, to explore the characteristics of glamping patrons. Furthermore, the study is focused on the role of glamping as a tourism activity and its relationship with sustainable tourism. For the purpose of this study, a qualitative research method based on in-depth interview with glamping organizers in the case of Germany has been focused. The findings revealed that most of the patrons of glamping are up-market tourists who are seeking a new experience and adventure. Study has also revealed that patrons of glamping are interested in nature and at the same time desire luxurious services and comforts. This type of tourism is somewhat unexplored, and this study is an attempt to fill this gap. Implications and contribution of this study is also discussed.
Effects of Emotional Intelligence on Performance Outcomes: Some Empirical Evidence from Four and Five Star Hotels in Northern Cyprus
This study aimed to analyze the Emotional Intelligence (EI) in reference to the set of skills by hypothesizing different constructs for the purpose of contribution to the accurate appraisal and assessment of emotion in oneself and in others. The assumption is that the effective management of emotion in self and others can enhance individual’s job performance. In the meantime, this study examines Extra-Role Customer Service and Creative Performance as two variables that can affect job performance. The current study is designed to examine the impact of EI on job performance among front-line employees of four and five star hotels in Northern Cyprus. A quantitative survey research method based on judgmental sampling has been administered to front-line employees in the summer of 2016. The findings of the research revealed that four dimensions of emotional intelligence: (i) self-emotional appraisal, (ii) appraisal of others’ emotion, (iii) regulation of emotion, and (iv) use of emotion, have positive and significant relationship with extra-role customer service and creative performance. Thus, the results suggest that employees with high level of EI have higher job performance. Managerial implications and propositions are highlighted for further researches. Keywords: Emotional Intelligence (EI), Job Performance, Extra-role Customer Service, Creative Performance, Hotel front-line employees.
Leadership Styles and Employee Engagement: Generation Z Perspective in Russia
The foremost aim of this study is to measure the direct relationship between leadership styles, namely: Servant and Authentic leadership and Work Engagement among Gen Z' employees in Russia. In addition, this study also examines the mediating role of Psychological Capital between the above mentioned variables. Data was collected among tourism faculty students with experience no less than 6 months in three high education institutions in the city of Krasnodar, Russian Federation. The empirical study was conducted with the cooperation of lecturers of tourism faculty of the selected institution from the beginning of January to the end of March 2019. The statistical methods included descriptive statistics, Structural Equation Modeling (SEM) and bootstrap analysis. The value of the study is parallel with uniqueness, aligned with the knowledge of the author. Moreover, this interaction is examined for the first time in literature of hospitality. As a result, leadership styles significantly influenced Gen Z employees’ PsyCap and Work Engagement; specifically, servant and authentic leadership which positively predicted Gen Z employees’ PsyCap and Work Engagement. Also, compared with Servant leadership, Authentic leadership had stronger predictive power to Gen Z employees’ PsyCap and Work Engagement. Furthermore, Gen Z employees’ PsyCap acts as a partial mediator between leadership styles and employees’ Work Engagement. The discussion part includes theoretical contributions, as well as, recommendations provided for future exploration.
Wine Tourism Development in a Mediterranean Destination: Perspectives and Experiences from Cyprus, Italy, Turkey and France
Mediterranean countries have long been associated with wine production. However, only recently, as regions come to face the implications of global rural restructuring, have wine and tourism been utilized for regional development. This article provides an information of the concept of wine tourism development and its current situation in the Mediterranean. The study examines the relationship opportunities, benefits and the challenges between wineries and tourism and hospitality sector. In the meantime, this research is to critically learn interior and exterior obstacles and challenges from the winery perspectives and learning their regional features and winery assets that contributes in involving in wine tourism and enhancing cellar-door experiences. In general, this study addressing (1) to investigate the challenges and the scope of being involved in tourism and hospitality sector and the level of benefits to the winery, (2) to gather information on how regional heritage - historical, cultural, traditional, geographical – associated and incorporated by the wineries, (3) to examine the how effective are authenticity and key features of the stories that are associated with regional heritage, winery family background and wine production in cellar-door experiences, (4) to explore what sustainable practices adopted and undertaken and how they are effecting the value chain of the winery, (5) to find out the level of relevancy of the region for wine tourism and the challenges the wineries are encountering.
Reviving Moroccan Tourism Amid the COVID-19 Pandemic: Challenges for Tourism Institutions
This thesis aims to identify the COVID-19's impact and challenges for tourism institutions in Morocco, the sudden interruption of national and international flights and the closure of the entire tourism sector due the pandemic COVID-19 crisis have resulted in a negative stoppage of activity. The COVID-19 crisis is a mix of a crisis. To prevent further spread of COVID-19, governments around the world have taken radical action such as closing entire countries, causing a massive shock to the global tourism industry. For hotels and airlines, the COVID-19 virus is forcing, times are very hard. The importance of jobs and contribution to the economy in general is critical, particularly for country like Morocco, where activity is important to the economy. The primary objective of this study is to propose a long-term reflection for a global revision of the Moroccan tourism model. In this revision, domestic demand should be placed at the center of the system, rather than always being seen as a simple palliative. The results of the analysis revealed that the major challenges confronting the tourism industry due to COVID-19 are; health and safety concerns, challenges in reopening doors of all tourism sectors, in face of national and international Customer, and travel restrictions. The “Welcome Safely” label, based on the health safety in the context of prevention related to COVID-19 for Moroccan tourist establishments, in collaboration with the authorities competent Moroccan sanitary facilities. Keywords: COVID-19 Pandemic, Post-COVID-19, Morocco, Hospitality Industry, Tourism Sector, Domestic Tourism, Risk Management.
The Balanced Scorecard System in the Hotel Industry: Application of Contingency Theory Perspective
This study based on the contingency theory examines the influence of perceived environmental uncertainty (PEU) on hotel performance (HP) by examining the mediating role of balanced scorecard (BSC) adoption. The study also examines the moderating role of organizational structure in the direct relationship between the extent of BSC adoption and HP and the indirect relationship between PEU and HP. Structured surveys were collected through research team. A total of 400 top- and middle-level managers from 44 five-star-hotels in Antalya responded to surveys. Hayes’s process-macro models was used for analysis. According to the findings of this study: HP was influenced by PEU and BSC dimensions’ adoption, including financial, customer, and internal business processes, as well as innovation and learning. Financial, customer, and internal business processes mediated the relations between PEU and HP. Besides, the effects of financial, customer, and internal business processes on HP were strengthened by high decentralization. The results highlight the importance of BSC dimensions’ adoption and flexible decision making that could help in alleviating the effects of PEU and the resulting high HP in five-star hotels. In the presence of unpredictable environment, hotel managers should attempt to improve the offerings to their customers in order to delight and retain them and closely follow their competitors and other developments to react in a more effective and timely manner. They should also utilize the BSC for being informed and keeping themselves updated about current internal and external environmental conditions. Additionally, in a decentralized organizational structure, the BSC adoption helps authorized managers to make better decisions, especially in uncertain environments. In conclusion, this study demonstrates how and when PEU, BSC dimensions’ adoption and decentralized structure might shape HP outcomes in a five star hotel setting.
Impact of Virtual Reality Technology’s Quality on the Selection of Tourism Destination: An Empirical Investigation in North Cyprus
The use of virtual reality in the tourism industry continues to rise remarkably due to the significant advantages for supply and demand sides. This dissertation examines the IS Success model's essential parameters in the context of virtual reality (VR) to assess how they influence the individual visit intention towards a touristic destination. Despite the extensive research about VR, however, only little has examined the impact of factors that alter customers' attitudes and trigger purchasing intention. This current research paper applied Information Systems Success Model and conducted a survey using the convenience sampling method with tourists who visited Northern Cyprus. The data were analyzed using the Partial Least Square –Structural Equation Modelling (PLS-SEM) technique. The findings demonstrated that VR has great potential to influence visitors' final destination by promoting tourism products and services. This dissertation revealed that VR, as a marketing medium, creates positive impacts and stimulates individuals' intentions to visit a destination. The study provides implications for tourism sector actors such as tourism planners, policymakers, travel agencies, and hotel managers as well as prosocial guest experience to improve their marketing strategies.
Destination Landscape Attributes Influencing Tourists’ Perceptions of Image: Evidence from a Coastal Destination
It is clear that there is a connection with building design and tourism in this study wants to figure out an important role of united making design landscape attributes in Famagusta (Northern Cyprus) as an example. Moreover, this research wants to survey the effect of these attributes on travelers' in terms of satisfaction and intention to return, and also, the aim of this thesis is to test the direct impact of destination landscape attributes on visitor's, tourist’s quality of experience or memorability, trip satisfaction and intention to return. This survey used the paper base and the total responses were 163 collected. The quantitative study method making SPSS has used to examine the thesis hypothesis. Outcomes display the different destination landscape attributes that have an effect on the Cyprus travelers in terms of quality of experience both positively and negatively. The tourist's quality of the experience played an important role in first of visitors' trip satisfaction and also the mediator in destination landscape attributes and intention to return which study shows that the flow of making Cyprus visitors' aims of small coastal towns carrying with their conception from destination landscape attributes, the quality of experience or memorability, and also trip satisfaction in considering. According to the outcome, both theoretical and practical implications, limitations, and suggestions for future study are considered.
Exploring the Potentials of Agritourism; Evidence from North Cyprus
The purpose of the thesis is to determine the potentials of agritourism for the wellbeing of the local communities in North Cyprus. This study examines local people’s points of view about how agritourism activities and services can enhance the quality of life for the local community. In order to achieve the necessary information, the qualitative approach was conducted as a research methodology. The process of data collection was done through in-depth interviews among local farmers who live in rural areas of North Cyprus. According to data collection, agritourism activities created several potentials in North Cyprus as follow: First, the educational potential of agritourism can educate visitors about the consumption of organic and healthy food and increase awareness towards preserving rural heritage, culture, traditions, and natural resources. Second, the socio-economic potential of agritourism can enhance the standard of living for the local people. It can also increase income and create more job opportunities especially for women and enhance the social position of women in the community. Last, the potential of agritourism for environmental quality by increasing environmental awareness among visitors and several environmental-friendly practices.
The Effect of Perceived Employability on Front-Line Employee’s Job Outcomes: Evidence from Two Service Settings
The concept of perceived employability is conceptualized in existing literature as a subjective measure that concerns the beliefs of a person and how easy it is to find new jobs. Employability is dependent on specific circumstances, context, and time. In this thesis perceived employability has been investigated via two distinct studies in the hospitality industry. The first study purposes to investigate a conceptual model that examines the consequence of job insecurity as a moderator on the associations between perceived employability and employee well-being. It tests the impact of perceived employability on work engagement likewise. For this specific study, data were collected from frontline workers working full-time in five-star hotels in Northern Cyprus to examine the study variables; the (PLS-SEM) partial least square structural equation model was conducted and supported the research hypotheses. Consistent with the study predictions and results from the literature, perceived employability was found to have a significant positive impact on work engagement. According to the revealed results, job insecurity negatively as a hindrance stressor affects the association between perceived employability and work engagement. The knowledge gathered in this research is a cause of stress on the significance of employability in the enhancement of employee skills and qualifications, as well as in the reduction of perceived job insecurity, particularly in the tourism sector, which has a sensitive structure. As stated before, the topic of “Employability” has gained significant attention in recent years and its impact on organizational behaviour could be seen through the research literature of job loss and job search. Employability is all about gaining and maintaining employment, it involves the ability to move autonomously and to deal effectively with the career-related changes occurring in the current uncertain labour market. Therefore, the second empirical study intends to test a conceptual model that investigates employability as a moderator of the relationships between job insecurity (JI) and service sabotage (SS). It also measures the impact of (JI) on the (SS) behaviour. Data for this study was obtained from a sample of staff working full time, in 3 and 4-star hotels in Cameroon. To test the study variables, a hierarchical regression analysis was conducted, and research hypotheses were supported. Coherent with the study predictions and previous literature findings job insecurity had a significant and positive impact on service sabotage. According to the study results, employability increases the relationship between (JI) and (S.S). The findings of this study suggest some perceptions about the significance of employability on the selection of staff and their behaviours for organizational performance. Implications of the empirical findings for each study are discussed, and future research directions are provided.
Modeling the Position of Using the Tourism Relationship Management System (TRM) Adopting Artificial Intelligence Methodology
For thousands of years, human beings have moved and travelled constantly for a range of reasons. These movements and travels are not typical of tourism today. Throughout the years, the composition, the time, the place, and the effects of travel have changed. Visiting another environment voluntarily is what is referred to as tourism. Tourism today is considered to be an important tool in identifying national and cultural identity, education, income, growth, and economic dynamism. An overview of the methods used in tourism recommendation systems, especially those that rely on user ratings for the generation of a proposal, is provided in this dissertation. To find similar users, these methods use similarity criteria between users. With more users and items in the system, the number of items that are commonly rated decreases, and group refining methods have difficulty finding users who are similar to the target user. Model-based method for categorizing users or items in the system is proposed using a new clustering method. In the proposed clustering method, users or items are classified into different clusters based on their trust relationships with other users. A comparison of the proposed method with other tested methods shows that based on the evaluation criteria used, it is more effective than the others.
Outcomes of Job Insecurity among Service Employees
The purpose of this thesis is to develop and test a research model that examines the impact of job insecurity on customer-contact employees’ service recovery performance, service innovation behavior, and absenteeism. This thesis also aims to investigate the mediating role of self-efficacy in the relationship between job insecurity and the aforementioned job outcomes. This study adopted a quantitative approach by gathering data in the five-star hotels in Antalya in Turkey. In order to minimize common method variance, data were collected from employees with a time lag of one month. Employees’ service recovery performance and service innovation behavior were rated by their direct supervisors. The findings revealed that job insecurity negatively affected self-efficacy, service recovery performance, and service innovation behavior. Job insecurity was found to be positively linked to absenteeism as well. The results underscored that selfefficacy mediated the relationship between job insecurity and the aforesaid outcomes. Using the findings in the current work, theoretical and managerial implications were discussed and future research directions were underlined. Keywords: Absenteeism, Customer-Contact Employees, Job Insecurity, Service Innovation Behavior, Service Recovery Performance
An Analysis of Challenges and Potentials of Destination for Tourists with Disability. Evidence form North Cyprus
The purpose of this study is to explore the challenges and opportunities of accessible tourism (hereafter 'AT') for persons with disabilities and the implications for the development of accessible tourism in the case of North Cyprus. Also, examine the structural relationships between perceived value (PV) and satisfaction, with emphasis on the mediating role of destination image (DI). For data collection, 250 questionnaires were distributed to people with disabilities living in Northern Cyprus. Advanced structural equation modelling techniques (SEM - SmartPLS), linear regressions, ANOVA and t-tests were used to analyses the data in order to investigate the relationships between variables and test the research hypothesis. Our results confirm several important points: First, there are measurable deficits in accessible tourism despite the destination's great potential in terms of attractions and recreational facilities. Secondly our result, support the hypothesis that destination image mediates the relationship between perceived value and satisfaction for people with disabilities. This study provides insights into the needs of people with disabilities and formulates guidelines for adapting and developing this market for destinations that depend on tourism. Last but not least, a cultural orientation approach that educates residents to respect and accept the rights of the disabled population must be adopted.
The Effects of Green Practices and Green Image on Customer Perception: Case of Airline Industry
This study attempts to evaluate the effects of green image and brand image on passenger satisfaction and loyalty. This research also investigates the moderating effects of green practices on the relationships between green image and brand image on passenger satisfaction as well as link of satisfaction and loyalty. The hypotheses developed are based on Theory of Planned Behavior which has been checked with data obtained from 542 passengers who travelled by airline companies in two international Airports of Larnaca, Cyprus and Hamburg, Germany. Structural Equation Modelling (SEM) method applied to test measurement and proposed model. Results revealed that green image enhance passenger satisfaction and loyalty. Brand image boosts passenger satisfaction that leads to loyalty towards the airlines. Green practices moderated the effect of green image on passenger satisfaction and loyalty. The relationship between green image and customer loyalty in airlines is moderated by green practices. Managerial and research recommendations and limitations of the study are presented at the end of the research. Keywords: Green Practices, Green Image, Brand Image, Cyprus, and Hamburg
Assessing the State of ICZM in an Island Tourist Destination Applying SESs and Ostrom’s Collective Action Principles: A View from Coastal Communities
This thesis aims to investigate the state of integrated coastal zone management (ICZM), which is justified as a strategy for managing coastal resources with respect to increasing pressures from tourism, farming, climate change, urbanization, population growth, etc. In the case of island states, the impact of tourism and second-home development is paramount. The use of coastal areas as commons and ICZM as a governance strategy have been established for a long time; however, the implementation of ICZM has remained a challenge due to the forces of global mass tourism and unsustainable resource use in island states. This study focused on views of the coastal communities in North Cyprus, who are in constant interaction with coastal ecosystems for their livelihood. For the analytical purpose of the study, 251 survey questionnaires were administered to eight communities along with the coastal areas. Data analysis was conducted using descriptive statistical analysis with a post hoc test. Socio-ecological systems (SES) and Ostrom’s collective action principles guided the study as the main theoretical frameworks. The study revealed that the ICZM strategy has been neglected and coastal communities are not invited to be involved in any form of ICZM. Furthermore, the study revealed the tourism development has been the major activity of the Anthropocene in coastal areas without a proactive coastal development strategy that is supposed to consider the vulnerability of coastal ecosystems. Practical and theoretical implications are also discussed.
An Assessment of University Facilities – From Edu-Tourist's Perspective; the Case of EMU
Measuring customer satisfaction is one of the most important activities for any organization. An organization that can measure its customer satisfaction, in fact, it is constantly facing its vital signs, and it can control them and move its organization forward according to them. EMU is the largest university in Northern Cyprus. Also, EMU has outstanding infrastructure. The main purpose of this study is "to probe outlooks' of EMU's students about the university’s facilities". Students' perspective assessed in some elements of facilities of the university such as accommodation, library, sports areas, café & restaurants, transportation and health center. The result of findings can help the university to find out which factor is good enough to satisfy students. This research tried to obtain a measure of student satisfaction about EMU facilities. Since a number of students were dissatisfied with the services and costs of the university, it is better for private and public sector decision makers to pay special attention to those sectors. Since increasing the level of satisfaction with the facilities and services of the university can increase academic success and achievement, decision makers should pay special attention to the needs and wants of students.
Decoding Behavioral Responses of Green Guests
This thesis aims to present a unique perspective on the application of the theory of planned behavior (TPB) in the context of the green lodging industry via configurational modeling of three TPB dimensions in formulating hotel visitors’ behavioral responses. A questionnaire is employed to assess the objectives of the current study. In total, we approached and invited to participate, 320 guests at different green hotels between the period of June and July 2017. The analysis of the study was first carried out with structural equation modeling (SEM), then the configurational model was evaluated by employing the fuzzy-set qualitative comparative analysis (fsQCA), then finally the study’s necessary predictor was assessed by means of the necessary condition analysis (NCA). The study’s result from the SEM showed that attitudes towards the behavior improved the intention to recommend green hotels and the continued intention to visit green hotels. Likewise, subjective norms boosted the study’s guests’ desired behavioral outcome. Perceived behavioral control increased the study’s guests’ continued intention to visit green hotels; however, it was not sufficient to predict the guests’ intentions to recommend green hotels. The results from the fsQCA show that the conditions of equally the low and high levels of behavioral outcomes of green hotel guests can be explained by two causal models. Further, the necessary condition analysis results revealed that the attitude of green hotel guests towards behavior was just the necessary condition of the two expected behavioral responses green hotel guests.
Effect of Privacy Concern, Risk, and Information Control in a Smart Tourism Destination
The smart tourism industry is growing, with the use and application of technology to make travel more enjoyable, but the information privacy concerns of today’s tourists obtained by the big data available to the destination and service providers constitute a major problem for smart tourism. The issue of data privacy can affect the sustainability and economic gains of the various smart tourism destinations around the world. This study investigates privacy concerns, perceived risk, control of information, service provider trusts in a smart tourism destination, and the resulting behavioral intentions. The results were obtained using an online survey of 384 respondents that have visited Dubai, one of the world’s most popular smart tourism destinations. The results showed that using context as an environmental factor is helpful to mitigate the tourists' negative privacy concerns and perceived risk towards trust in a smart tourism destination. Therefore, previous privacy violation experience as a personal factor is a risk that is negatively related to trust in the smart tourism destination and the service providers. The study provides meaningful and applicable contributions on smart tourism to destination management organizations (DMO’s) and service providers on what influences and mitigates the privacy concern of today’s tourists using mobile application location-based services available in a smart tourism destination, building on the social cognitive theory and risk-benefit analysis of the privacy calculus theory.
Response Behaviour of Edu-tourists to COVID-19: A Case of Edu-tourism Destination
The sudden closure by universities’ campuses across the globe, amid the coronavirus outbreak, brought out several adverse effects on the Edu-tourism, including boredom. Delineated by the arousal and planned behaviour theories, this research developed a conceptual framework investigating the impact of boredom on attitude and behaviours and their indirect impacts through psychological distress among the international students at the Eastern Mediterranean University during the COVİD‐19 pandemic. Partial least square (PLS-SEM) was used to analyse data from a sample of 260 students to explore the fore-mentioned relationships. The multigroup analysis was run to assess different responses of the students based on their gender and age. The research findings underscored the significant negative effect of boredom on edu-tourists attitude and insignificant positive effects on behaviour. Equally, the results of the link between students attitude and behaviour did not show any significance. Also, the mediation results demonstrated that psychological distress does not have any mediation effects. On the other hand, the results of the multigroup analysis unearth different responses by students on COVID-19. The male and female, the young and older students, have different reactionstowards the coronavirus pandemic. The study provides practical and theoretical implications, limitations and areas for further research. Keywords: COVID-19, Edu-tourists, Edu-tourism, state of boredom, psychological distress, Edu-tourists attitude, Edu-tourists behaviour.
Examining the Impact of Covid-19 on Restaurants: the Case of Famagusta/TRNC
In the 21st century, the world is facing a phenomenon called COVID-19, which can be called the most dangerous and challenging human phenomenon after the Spanish flu of 1918-1920. This study aims to investigate the effect of Covid-19 on Famagusta restaurants. Restaurant services and location play an important role in terms of customer experience that can lead to customer satisfaction and loyalty in the restaurant industry in a pandemic. Northern Cyprus government has imposed Movement Control Order (MCO) for preventing the spread of this disease. The main purpose of this thesis is to understand what effects Covid-19 has had on the Famagusta restaurants. By examining how restaurant services work during this pandemic to survive, we can examine the impacts of Covid-19 on restaurants. In between the 14 restaurants interviewed, all of them are in the same location. However, some of them are fast food, some are family restaurants, and some have a brand, which we will see the effects of the pandemic have almost the same effect on Famagusta restaurants. However, the reactions of restaurant owners before these challenges are similar in some cases. In this dissertation, we will explain more about their problems and their acts, according to interviewed with Famagusta restaurant owners/managers. To better understand the impact of covid-19 on restaurants in Famagusta/TRNC, we used a qualitative method to conduct face-to-face interviews.
Estimating the Role of Climate Change on International Tourism Flows: Evidence Form Regional Panel
This study examines the role of climate changes on international tourist flows using regional panel. Initial examination has been done using regional and income group classifications while in the second stage small islands have been considered as sun beach destinations. Results prove our research question that climate changes exert significant effects on international tourist flows. These effects are positive in small islands while they are mixed of sings in the cases of regional and income groups classifications. In some developed regions such as Central Europe and the Baltics, a significant interaction between climate changes and tourist flows could not be obtained. Major results of this study contains important policy implications as discussed during this research.
From Disabled Tourists to Impaired Cyborg Tourists: What Would it Take to Transform?
This thesis aims to comprehensively examine the antecedents of tourists with mobility disabilities (TMD)’s acceptance to use and utilize technological implants during traveling. This study is structured with four specific research questions: 1) Are TMD willing to travel as impaired cyborg tourists? 2) What are the antecedents of TMD’ acceptance to travel as impaired cyborg tourists to/in a destination? 3) What is the effect of the attributes of innovation diffusion on the subjective wellbeing of tourists with mobility disability during traveling? and 4) What is the effect of subjective well being, performance expectancy, effort expectancy, social influence and facilitating conditions regarding the use of technological implants on the behavioral intentions of TMD during traveling? The research design encompasses a sequential exploratory mixed-method approach. Initially, this research has conducted an exploratory qualitative study which involved conducting a video-induced in-depth interviews to explore their perceptions, attitudes, and concerns regarding the use of technological implants during traveling. Thematic analysis was employed to identify recurring themes and patterns within the data, elucidating two main themes: the use of assistive devices during traveling with four sub-themes. Drawing on the theoretical foundations of innovation diffusion theory, the UTAUT and the results from the qualitative study, a comprehensive quantitative model was developed. The findings of the research demonstrate strong support for all six hypotheses tested, affirming that all the three attributes of innovation diffusion theory including autonomy, perceived convenience, and social inclusion has a significant positive affect on subjective well-being of TMD to use technological implants during traveling. Subjective well-being, performance expectancy, effort expectancy, social influence and facilitating conditions had also a significant effect on TMD intention to use technological implants during traveling. This study contribute valuable empirical evidence, enhancing our understanding of the factors influencing the acceptance of technological implants among this particular tourist segment. Keywords: accessible tourism, impaired cyborg tourists, theory of innovation diffusion, tourists with disabilities, UTAUT.
Sexualized Labor, Women’s Respectability and Gender Disparity in Casino Industry of North Cyprus
This is the first research of its type to investigate and describe the female working conditions at TRNC casinos. The study aims to investigate a host community's perception of the social and cultural impacts on female casino employees in Northern Cyprus, gender disparity within the casino organizations, female casino employee’s respectability and also sexual labor. The study also evaluates this perception in the context of the community's concerns about the struggles of women who work in North Cyprus casinos, and it develops information of the respondents in terms of their attitudes toward women who work in the North Cyprus casino industry. We have asked 4 introduction questions to analyze the participants age and other necessary information. Then went into semi structured interviews via internet and we asked 15 questions in total to 20 participants from different casinos located in North Cyprus. Our questions were focused on 3 aspects: Sexualized labor, women’s respectability, and gender disparity. After analyzing the study findings, we drew conclusions. According to the findings, women working in the Northern Cyprus casino industry encounter several challenges. Sexualized work, gender disparity, and their respectability are at the heart of these issues. Keywords: Women Employee, Casino, Tourism Development; Feminism, North Cyprus.
Innovative Behaviors, Employee Creativity, and Sustainable Competitive Advantage: ModeratedMediation Evidence from Hotel Industry
It is challenging for enterprises that lack innovation and creativity to survive successfully in the market. Employees’ superior performance is not always sufficient to gain a competitive advantage, in which innovative behaviors and creativity can be counted as necessary ingredients to build competitive advantage in the market. This study proposed and tested impacts of employees’ innovative actions (IB) as mediator and creativity as a moderator in the effect of high-performance work practices (HPWPs) on sustainable competitive advantage (CA). The resource-based view and job demands-resources model provided the theoretical underpinnings for the developed hypotheses tested using a sample of 323 customer-contact employees of 4- and 5-star hotels. The results indicated that HPWPs indirectly predicted CA via IB. Besides, creativity moderated the impact of HPWPs on innovative behaviors positively and on competitive advantage negatively. Employees’ innovative behaviors can generate substantial returns to service organizations competing with quasi-homogeneous end-products. The relevant theoretical and practical implications are discussed further. This study fills the dearth of research in service innovation in the hotel industry by testing the mediating effect of IB on the HPWPs CA nexus. It also reveals the moderating role that employee creative traits have in these relationships.