Evaluation of hospital managers' attitudes on COVID-19 pandemic crisis management: An application in Trabzon province

In this study, it was aimed to determine the knowledge and attitudes of managers working in hospitals regarding the COVID-19 pandemic crisis management. The universe of this descriptive study consisted of 158 managers working in different positions in 5 hospitals providing secondary and tertiary lines inpatient health services in the city center of Trabzon. All managers were included in the study without sampling. The study was completed with 128 participants, as thirty managers were on leave, on a report and did not want to participate in the research. The data were collected using the Crisis "Management Scale", the "Personal Information Form" developed by the researchers, and the "COVID-19 Pandemic Management Knowledge, Attitude and Skill Questionnaire". SPSS 23 statistical analysis program was used in the analysis of the data. The comliance with the normal distribution was examined using the Shapiro-Wilk test. The Mann-Whitney U test was used to compare the data that was not normally distributed in paired groups, and the Kruskal Wallis test was used to compare the data that was not normally distributed in groups of three or more. Spearman's rho correlation coefficient was used to analyze the relationship between data that was not normally distributed, and Bonferroni correction was used to compare the crisis management score according to multiple responses. The significance level was taken as p<0.05. According to the results of the analysis, a correlation between the age, gender, working time and total working time of the managers and crisis management attitudes, and a significant difference between the gender of the managers and their crisis management attitudes were found According to these results; at pre-pandemic period, hospital-specific strategic action plans and programs should be prepared by the managers in the hospitals in line with the national pandemic plans and programs, the information of the managers on pandemic and crisis management should be updated.